Shipping, delivery and payment methods

Shipping and Delivery

Frozen products are shipped by refrigerated courier (frozen delivery).
Regular products and alcoholic beverages are shipped at room temperature.
Frozen and room-temperature products are shipped separately.

Free Shipping Conditions

Regular products: Free shipping on category purchases of ¥5,000 or more, including tax.
Alcoholic beverages: Free shipping on category purchases of ¥6,000 or more, including tax.
Frozen products: Free shipping on category purchases of ¥6,000 or more, including tax.
For deliveries to Okinawa and outlying islands, the free-shipping threshold is ¥9,800 including tax for alcoholic beverages and frozen products, calculated separately for each category.

Important: Free Shipping and Orders Containing Different Product Categories

Free shipping is calculated separately for each product category, not from the total order value. The thresholds are ¥5,000 including tax for regular products, and ¥6,000 including tax each for alcoholic beverages and frozen products. For Okinawa and outlying islands, the threshold for alcoholic beverages and frozen products is ¥9,800 including tax per category.

Regular products and alcoholic beverages are delivered at room temperature. Frozen products are delivered separately by refrigerated courier.

When you order products from different categories together, shipping charges may not be displayed correctly at checkout. Additional shipping charges may apply even if checkout displays free shipping.

If additional shipping charges apply, we will contact you before dispatch. Payment and shipping will proceed after you agree to the additional charges.

Shipping rate table in Japanese

The shipping rate table above is in Japanese.

Dispatch Schedule

Orders are not dispatched on weekends, Japanese public holidays, or during the year-end and New Year holidays.
On the last day of each month, we accept orders but do not dispatch them.

In-stock products are dispatched within 1–3 business days after your order is received.
Excluding weekends, Japanese public holidays, and year-end and New Year holidays.

Payment methods

American Express Mastercard Visa PayPal Apple Pay Google Pay

If you use PayPal, you can make a bank transfer or pay with a JCB card.

English